Constructing a data-driven health-care ecosystem


To spark innovation by figuring out gaps and ache factors within the employer-based health-care system, JPMorgan Chase launched Morgan Well being in 2021. Morgan Well being’s chief expertise officer of company accountability, Tiffany West Polk, says Morgan Well being is pushed to enhance well being outcomes, affordability, and fairness, with knowledge at its basis. Gaining insights from giant knowledge streams means optimizing analytical platforms and guaranteeing knowledge stays safe, whereas additionally HIPAA and Well being Sources and Providers Administration (HRSA) compliant, she says.

Presently, Polk says, the U.S. health-care system appears to be “fairly caught” by way of preserving health-care high quality and constructive outcomes in step with rising prices.

  • “Should you look throughout the broader U.S. setting particularly, employer sponsored insurance coverage is a large a part of the health-care web for the USA, and employers make important monetary funding to offer well being advantages to their workers. It is one of many important issues that individuals take a look at once they’re trying throughout an employer panorama and enthusiastic about who they wish to work for.”

Investing in new methods to offer well being care

Almost 160 million individuals within the U.S. have employer-sponsored medical health insurance as of 2022, in accordance with health-care coverage analysis non-profit KFF (previously the Kaiser Household Basis). JPMorgan Chase launched Morgan Well being due to its give attention to bettering employer-sponsored well being care, not least for its 165,000 workers.

Morgan Well being has invested $130 million in capital through the previous 18-plus months in 5 progressive health-care corporations: superior major care supplier Vera Entire Well being; health-care knowledge analytics specialist Embold Well being; Kindbody, a fertility clinic community and international family-building advantages supplier; LetsGetChecked, which creates home-monitoring scientific instruments; and Centivo, which supplies well being care plans for self-insured employers.

All of those corporations provide new approaches to traditional employer-sponsored well being care to ship a better normal of care. Morgan Well being’s collaboration with these enterprises will look at how these change affected person outcomes, health-care fairness, and affordability, and how you can scale their successes.

“Many Individuals as we speak face actual obstacles to receiving high-quality, inexpensive, and equitable well being care, even with employer-sponsored insurance coverage,” Polk says. This requires breaking the paradigm of delivery-incentivized well being care, she says, which rewards suppliers for delivering companies, however pays inadequate consideration to outcomes.  

  • “We now have a mannequin as we speak the place our health-care suppliers are incentivized based mostly on the variety of sufferers they see or the variety of companies they carry out. What which means is that they are not incentivized based mostly on enhancements, affected person’s well being, and wellbeing. And so when you might have a mannequin that thinks quantity versus worth, these challenges then serve to compound the disparities that now we have. And that then additionally implies that those that have employer-sponsored insurance coverage are additionally equally challenged.”

For Morgan Well being, AI and machine studying (ML) will likely be a key to problem-solving with health-care expertise, Polk says. AI is ubiquitous throughout industries, and is the go-to once we take into consideration innovation, she says, however the hype can imply we overlook in regards to the significance of information accessibility and high quality.

Polk says fixing this knowledge problem makes this an thrilling and transformational time to be a chief expertise officer and a technologist. The subsequent stage of evolution in well being care can’t proceed with out higher knowledge, Polk says, and that is what the info and analytics crew at Morgan Well being are addressing.


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